Returns & Exchanges

At Sensors & Modules, we stand by the quality of our electronic components and offer a 30-day return window for items in their original, anti-static packaging. Whether you received a defective unit or simply changed your mind, our streamlined process ensures a quick resolution for your project needs.

1

Initiate Request

Log into your account and navigate to the order history section to select the specific sensors or modules you wish to return and submit a formal RMA request.

2

Package Securely

Place the components back into their original anti-static bags and protective padding to prevent electrostatic discharge or physical damage during transit.

3

Ship Items

Affix the provided return shipping label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of the tracking number.

4

Inspection and Refund

Once our technical team verifies the condition of the hardware, we will process your refund or store credit within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing